Privacy policy
Last Update: August 2026
The privacy of our clients and visitors to our website tegdarcenter.com is a fundamental part of our commitment to providing high-quality services in Tegdar Center for Nutrition (“Tegdar Center”). We recognize that your personal data—including contact information, purchasing behaviors, and dietary preferences—are entrusted to us, and we take full responsibility for protecting them. Therefore, we adhere to the highest data protection standards in accordance with the guidelines of the National Health Regulatory Authority (NHRA) in the Kingdom of Bahrain, ensuring that the information you provide is used solely for legitimate and necessary purposes to deliver our services and enhance your experience with us.
In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail and govern the collection, processing, and disclosure of information.
Please ensure you read this Privacy Policy carefully and note that by using any of our services or making purchases through our website, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described herein.
Personal Information
When we use the term “personal information”, we refer to data that identifies you or can be linked to you directly or indirectly. We may collect or analyze the following categories of personal information, including any inferences derived from them, in accordance with your interaction with our services and as permitted by the laws of the Kingdom of Bahrain or as required by law:
· Contact Information: including your name, billing address, shipping address, phone number, and email address.
· Financial Information: including credit card numbers, debit cards, bank cards, payment details, billing information, payment dates, transactions, and any other financial details.
· Transaction Information: including items you view, add to your shopping cart, add to your Wishlist, purchase, return, or cancel, as well as your previous transactions.
· Communications with Us: including information contained in your messages to us—for example, when you send inquiries to our customer service team via email, WhatsApp, or other communication channels.
· Device Information: including details about your device, browser, network connection, your IP address, and other unique identifiers.
· Usage Information: including data related to your interactions with our services, how and when you engage with them, and how you navigate between services.
Sources of Personal Information Collection
· Directly from you: including when you create an account, browse or use our services/products, communicate with us, or provide your personal information in any other way.
· Automatically: through the use of cookies and similar technologies when you visit our website.
· From our service providers contracted to enable certain technologies: when your personal information is collected or processed on our behalf, such as by shipping companies, website or payment gateway providers, or similar entities.
Use of Information
Depending on how you interact with us or use our services, we may use your personal information for the following purposes:
· Providing, customizing, and processing services or your requests: We may use your personal information to deliver available services, process your information, fulfill your requests, remember your preferences and interests, send you account-related notifications, process purchases, returns, exchanges, or other transactions, recharge accounts, handle refunds, and facilitate shipping or returns. This may also include enabling you to post reviews and creating a personalized shopping experience, such as recommending products related to your purchases. Your personal information may also be used to customize, improve, or develop our website and services.
· Marketing and advertising: We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS or Whatsapp, based on the services/products you have previously purchased, added to your shopping cart, or how you interacted with on our website.
· Security and fraud prevention: We use your personal information to maintain the integrity of your account, provide a secure shopping and payment experience, detect, investigate, or take action against potential fraudulent, illegal, or malicious activities, and protect the personal safety of users or the general public. If you choose to create an account, do not share your username, password, or registration details with anyone else. You are responsible for keeping your password confidential.
· Communication with you: We may use your personal information to provide customer support and respond to your inquiries or service requests.
· Legal reasons: We may use your personal information to comply with applicable laws, respond to legal proceedings or government requests, cooperate with law enforcement or regulatory authorities in the Kingdom of Bahrain, protect our rights, or investigate potential violations of our terms or policies.
Information Sharing
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy. These circumstances may include:
· With Shopify, suppliers, and other third parties that perform services on our behalf (such as IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
· With our affiliates or within our corporate group.
· In connection with a business transaction such as a merger or bankruptcy, or to comply with applicable legal obligations (including responding to court subpoenas, search warrants, or similar requests), enforcing applicable terms of service or policies, protecting or defending our services, and safeguarding our rights and the rights of our users.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, such as:
- Remembering your preferences.
- Analyzing website traffic.
- Providing personalized content for each user.
Note: You can disable cookies through your browser settings; however, doing so may affect certain website functionalities.
International Data Transfer
Your personal data may be transferred and stored on servers outside Bahrain when dealing with international service providers. We ensure that any such transfer complies with globally recognized data protection standards.
Data Retention and Protection
· We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the need for retention ends, we delete or anonymize the data after the period instructed by the Ministry of Health and the National Health Regulatory Authority (NHRA).
· We apply appropriate technical and administrative measures to protect your data from unauthorized access, use, modification, or disclosure.
· Tegdar Center for Nutrition is committed to maintaining a high level of data protection for its clients through advanced security systems and modern technologies.
Updating Your Personal Information
You may update or modify your personal information on the website or by contacting us directly, provided that all information submitted is accurate and complete. As Tegdar Center is licensed by the Ministry of Health and the National Health Regulatory Authority (NHRA), we are required to ensure that client information is fully accurate.
Compliance with Official Authorities in Bahrain
Tegdar Center for Nutrition complies with the requirements and regulations of official authorities in the Kingdom of Bahrain, including:
- The Ministry of Industry and Commerce
- The National Health Regulatory Authority (NHRA)
- Any other relevant regulatory or supervisory bodies
Certain limited data may be shared with these authorities when necessary to ensure compliance with applicable laws and regulations in the Kingdom of Bahrain.
Use of WhatsApp
WhatsApp is considered the main channel for communication with all our clients. When using this communication method, the following points should be noted:
· We collect contact information and messages to facilitate communication and provide continuous customer service.
· This data will not be shared with third parties except when necessary to comply with or enforce the law.
Use of Information for Analytical and Marketing Purposes
Your personal information may be used anonymously for analytical or marketing purposes, such as studying user behavior and improving services, without disclosing any personal data that identifies you.
Changes to the Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page along with the date of revision.
Contact Methods
For inquiries or to exercise your privacy rights, you can contact us through:
📧 Email: info@tegdarco.com
📞 WhatsApp: +97332143339
🌐 Website: tegdarcenter.com
